Refund policy
BE SO SELFISH® Return & Refund Policy
At BE SO SELFISH®, every product is carefully crafted for personal use and comes into direct contact with the skin. For hygiene, safety, and quality assurance reasons, all sales are considered final.
We appreciate your understanding as this policy protects the integrity of our products and the safety of every customer.
🚫 Returns & Exchanges
Due to the nature of personal care and beauty products, we do not accept returns or exchanges on any items, including unused or unopened products.
✅ Order Errors & Damaged Items (Exceptions)
We will gladly correct mistakes made during fulfillment.
You may qualify for a replacement or refund if:
• You received the wrong item
• Your order arrived damaged
• Your item has a manufacturing defect
To Request Assistance:
Email info@besoselfish.com within 48 hours of confirmed delivery and include:
• Order number
• Clear photos of the item(s)
• Photos of packaging and shipping box
Requests submitted after 48 hours may not be eligible.
If approved, we will:
• Replace the item at no cost, or
• Issue a refund or store credit (at our discretion)
🚚 Shipping & Delivery Policy
• Shipping fees are non-refundable
• We are not responsible for carrier delays
• We are not responsible for lost or stolen packages marked "Delivered"
• Customers are responsible for accurate shipping addresses at checkout
• Returned packages due to incorrect addresses may require additional postage to reship
💳 Refund Processing (If Approved)
If a refund is authorized:
• Refunds are issued to the original payment method
• Please allow 5–10 business days for processing
• Financial institutions may require additional time to post funds
💌 Customer Care
We are committed to your experience and product satisfaction. If you have questions before purchasing, we encourage you to contact us so we can help you select the perfect items.
📌 Policy Updates
BE SO SELFISH® reserves the right to modify this policy at any time without prior notice. Updates will be reflected on this page.
By completing a purchase on besoselfish.com, you agree to this policy.